Buying

It's very easy. When you've found a product that you'd like to buy, simply click on "Add to Bag". The product will then be added to your bag. If you are signed in, it will remain in your bag until you've completed the checkout process or until you remove it. If you're not signed in, it will remain in your bag until you close your browser.
To checkout, click on "Place Order" and you can then pay safely through PayPal with either your Visa, MasterCard, American Express, Discover or with PayPal funds.
You don't need to have a PayPal account in order to pay through PayPal.
Yes, you can! In fact, most makers offer combined shipping costs so you will save money on shipping fees if you buy multiple products from the same maker at the same time.
Yes, you can add products from several makers to your bag. We will automatically sort products into a separate bag for each maker. Simply click on each maker's bag to see its contents and to proceed to checkout. You must checkout separately for each maker.
Shipping fees are calculated automatically when you add a product to your bag. Each maker sets their own shipping fees and they may vary depending on where the maker is shipping from and where you want the products to be shipped to.
Shipping and delivery timeframes greatly vary depending on the distance between you and the maker. Most makers provide tracking numbers after your order has been shipped so you will know where your order is and approximately when it may arrive. If you're not sure, simply contact the maker and ask them!
You can contact any maker directly by clicking on "Contact the Maker" on any product's page, as well as in each maker's shop.

Selling

Anybody can sell on Gourmly, as long as your products are related to food, cooking or kitchen and comply with one of these 2 requirements:

You are the maker
for food, kitchenware & pet treats

-or-

It is vintage
for decorations

You do! They are your products and you decide the price and shipping fees, because the products are shipped directly from you to your customers (see the next question for more details).
You do! Through your Maker Dashboard, you can see all your orders and communicate directly with your customers. You're responsible for packaging your orders and shipping them safely to your customers.
Opening a shop on Gourmly and listing your products is FREE. You don't pay any anything until you sell a product. From now until March 2017, we also don't charge any fee when you sell a product. Starting March 2017, we charge a 3.9% fee on the sale price.
All buyers on Gourmly pay via PayPal, so all you need to receive payments is your PayPal email address. PayPal is one of the world's largest internet payment companies and opening an account to receive payments is free.
Yes, of course! Gourmly is a global marketplace and we welcome makers from around the world.

Listings

We currently support listings in all of the following currencies:
- US Dollars
- Canadian Dollars
- Euros
- British Pounds
- Australian Dollars
- Japanese Yen
- Swiss Francs
- Danish Kroner
- Brazilian Reais
- Chinese Yuan
- Thai Baht
The payments you receive from buyers will also be in the selected currency.
Yes, you can. In fact, we recommend it because it will save you a lot of time! Simply go to "Import Listings" in your dashboard and follow the instructions.
You can give shipping discounts to buyers who purchase multiple products or the quantity of 2 or more of single product from you in the same order. In that case, the buyer would be charged the greater "Primary Shipping Cost" plus the "With Another Item" amount for each additional item or quantity.
- If you don't want to offer shipping discounts, simply enter the same amount for the "With Another Item" field.
- If you want to ship additional items at no extra charge, simply enter $0.00 in the "With Another Item" field.
Example 1: Multiple Products
Product 1:
Primary Shipping Cost: $10.00
With Another Item: $2.00
Product 2:
Primary Shipping Cost: $30.00
With Another Item: $0.50
In this example, the buyer would be charged $30.00 + $2.00 ($32.00 total) for shipping.
Example 2: Multiple Quantity
Product 1:
Primary Shipping Cost: $5.00
With Another Item: $1.00
In this example, if the quantity of three (3) of the same product are purchased, the buyer would be charged $5.00 + $1.00 + $1.00 ($7.00 total) for shipping.

Shop Customization

You can upload your own shop banner by going to "Shop Settings" in your dashboard. The banner must be exactly 760 pixels in width and 100 pixels in height.
Can't find the answer to your question? We're happy to help!